1. Use the website navigation at the top of the page (eg. Designers, Womens, Shoes, Handbags, Beauty, etc.) or use the search box at the top right of the page to locate items you are looking for.
  2. Once you find an item, choose the size (where applicable) and quantity. Then, click the Add to Bag button.
  3. You can review your items by clicking on the Barneys Bag button at the top right of the screen. To remove any items in your bag, simply click the Remove button, or Update Quantity button to change the number of an item.
  4. When you are ready to make a purchase, click the Checkout button and follow the steps to complete your transaction.

Once we have received your order, you will receive an email confirming your order. Please note this does not guarantee the merchandise is available.

Once we have shipped your order, you will receive an email update with shipping details and a FedEx tracking number. You may follow the link in the email to check the estimated arrival of your order.

To cancel an order call Customer Service at 1-888-222-7639. Once an item has shipped, an order cannot be canceled.

You have an option to cancel the order and place a new one. Please call Customer Service at 1-888-222-7639.

Unfortunately, items are not guaranteed in stock. If we are unable to complete your order, you will be notified via email within 5 business days.

Returns are currently accepted within 30 days of purchase on men’s and women’s clothing, with the exception of clothing items purchased on clearance and all swimwear.

You may return the eligible item(s) for a return fee of $9.95 per return transaction which will be deducted from your Barneys New York gift card once the returned products have been received and processed.

Return the item in the original condition, with tickets attached, for a refund to the original form of payment.

Returns are only accepted on orders placed in the United States.

With the exception of eligible men’s and women’s clothing, all other items purchased on BarneysWarehouse.com are considered final. No exchanges or refunds will be accepted on these items.

Items purchased on BarneysWarehouse.com can be returned to a Barneys Warehouse store location. Items cannot be returned to Barneys New York store locations.


Return Instructions:

by mail:

To request a return, please email the Barneys Warehouse returns team at warehousereturns@barneys.com with your order number and the style number(s) of the items you are interested in returning.

You will be emailed a pre-paid shipping label from FedEx.

Complete the return form on the back of your pack slip and include it with your merchandise. Simply affix the pre-paid return label to the outside of the package. Please retain a record of the return tracking number for future reference.

You may use the original packaging, however, be sure to black out or cover any additional ship labels that may be on your return package.

Your return package can be dropped off at any US Post Office or FedEx location, dropped in any USPS collection box, or given to your USPS carrier.

An email notification will be sent once your return has been processed. Return processing may take up to 7-10 business days upon receipt of package.

in store:

To return your item(s), bring the return form on the back of your pack slip with your merchandise to the nearest Barneys Warehouse store location. The store will need to reference the order number and style number(s) to process your return.

Barneys Warehouse store locations can be found here

Items cannot be returned to Barneys New York store locations.

At this time, Barneys New York does not accept exchanges.

Yes. You can purchase a gift card online. Barneys New York accepts the following payment methods:

Barneys Card
American Express

Gift cards cannot be used to purchase other gift cards.

Yes. During the checkout process on the "Payment & Order Review" page, please type in your gift card number located on the back of the card, into the gift cards box and click Apply. Gift cards cannot be used to purchase other gift cards. Gift cards cannot be used on pre-orders.

At the bottom of the screen, click into Barneys Credit Card. Then click into "Pay Your Bill Online" on the left side of the screen. If it is your first time paying your bill online, click the Enroll button on top which will prompt you to create an online account with a login and password ID. Once this is done you can view your account details and make payments (please note that in order to enroll for the first time, you must have balance on your Barneys New York credit card).

  • Barneys Card
  • MasterCard
  • Visa
  • American Express
  • Discover
  • Barneys New York Gift Cards

Unfortunately, you cannot use more than one (1) credit card on a single order. However, you can use your credit card and a Barneys New York gift card.

At this time, we cannot ship to multiple addresses for the same order.

To unsubscribe from marketing emails, click "unsubscribe" at the bottom of any Barneys Warehouse marketing email and then follow the instructions. You can also manage your email preferences by logging into your Barneyswarehouse.com account. Go to the My Account page and select Email Preferences.

Please note that it may take up to 72 hours to stop receiving emails. You will continue to receive transactional emails, such as order confirmations or shipping notifications.

We currently offer 3 shipping methods via FedEx: Ground - Delivery occurs in 3-6 business days after processing begins Basic (2nd Day Air) - Delivery occurs in 2-3 business days after processing begins Priority (Next Day Air) - Delivery occurs the next business day (excluding holidays) if placed by 12PM ET

*Processing may take up to 48 hours depending on when the order was placed.

Yes. You can return your online purchase to any store with the exception of outlets.

At this time we currently do not offer gift wrapping on Barneys Warehouse.

To help insure that your shopping experience is safe and secure Barneys.com uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. When the letters "http" in the URL address change to "https", you have entered the secure SSL technology. Your browser also might indicate that you are entering a secure area with a pop up message.

No. We currently do not offer price adjustments for Barneys Warehouse merchandise.

Borderfree is a global ecommerce solution that allows us to ship to over 200 countries worldwide. The Borderfree solution allows us to serve the best possible shopping experience to our international customers, so that you can purchase from us with confidence.

We currently ship to over 200 countries. Select your destination country from the International Shipping dropdown, located on the Barneys Cart page. Free ground shipping is not valid on international shipments.

For information about recalled products, please call: 1.888.222.7639 For information about the Fornasetti Profumi Grande candle recall, please call: 1.888.222.7639