BarneysWarehouse.com Shipping

Ground 3-6 days $10 Free
Two Business Day 2-3 days $15
Next Business Day 1 day $20
Same Day* Same Day* $25

BarneysWarehouse.com currently offers 4 shipping methods from our New York Metro fulfillment center:

Ground

Delivery occurs in 3 to 6 business days after processing begins, pending availability and credit card verification. Processing may take up to 48 hours depending on when the order was placed. Ground delivery to Hawaii and parts of Alaska may take more than 7 business days. You may choose to select Two Business Day or Next Business Day air services for expedited delivery. At this time we do not offer Saturday delivery. Please allow additional processing time during promotional events.

Two Business Day

Delivery occurs in 2 to 3 business days after processing begins, pending availability and credit card verification.

Next Business Day

Delivery occurs the next business day (excluding holidays) if placed by 12PM ET, pending availability and credit card verification.

Same Day

Delivery occurs the same day if placed by 12PM ET Monday-Friday or by 10AM ET on Saturday, pending product availability and credit card verification. Signature required. Complimentary if you pay with your Barneys Credit Card (discount applied at order review). Same Day Delivery is not available on Sundays, Holidays and may be temporarily unavailable. Not valid on orders containing pre-order items.

Same Day Delivery is only available in Manhattan (New York City, NY) and select ZIP codes in Brooklyn, Queens and New Jersey. ELIGIBLE ZIP CODES IN BROOKLYN, NEW YORK: 11201, 11202, 11205, 11211, 11215, 11217, 11231, 11232, 11238, 11241, 11242, 11243, 11245, 11249 and 11251. ELIGIBLE ZIP CODES IN QUEENS COUNTY, NEW YORK: 11101, 11102, 11103, 11104, 11105, 11106, 11370, 11372, 11373, 11377, and 11378. ELIGIBLE ZIP CODES IN BERGEN COUNTY, NEW JERSEY: 07010, 07020, 07022, 07024, 07026, 07031, 07057, 07070, 07071, 07072, 07073, 07074, 07075, 07401, 07407, 07410, 07417, 07423, 07430, 07432, 07436, 07446, 07450, 07451, 07452, 07458, 07463, 07481, 07495, 07601, 07602, 07603, 07604, 07605, 07606, 07607, 07608, 07620, 07621, 07624, 07626, 07627, 07628, 07630, 07631, 07632, 07640, 07641, 07642, 07643, 07644, 07645, 07646, 07647, 07648, 07649, 07650, 07652, 07653, 07656, 07657, 07660, 07661, 07662, 07663, 07666, 07670, 07675, 07676, 07677, 07699. ELIGIBLE ZIP CODES IN HUDSON COUNTY, NEW JERSEY: 07002, 07029, 07030, 07032, 07047, 07086, 07087, 07093, 07094, 07096, 07097, 07099, 07302, 07303, 07304, 07305, 07306, 07307, 07308, 07310, 07311, 07395, and 07399.

Please note a customer signature is required for all same day deliveries. Complimentary Same Day Delivery for Barneys New York Cardmembers is offered for a limited time and subject to end without notice.

 

Processing Time:
Same Day, Next Business Day and Two Business Day orders are given top priority.

For Same Day shipments:
Orders placed Monday-Friday before 12PM ET will arrive between 5-8 PM ET (excluding holidays).
Orders placed on Saturday before 10AM ET will arrive between 3-6 PM ET (excluding holidays).
Same Day Delivery is not available for orders placed on Sunday and may be temporarily unavailable.

For Next Business Day shipments:
Orders placed Monday-Friday before 12PM ET will begin processing that day (excluding holidays).
Orders placed after 12PM ET will begin processing the next business day (excluding holidays).
Orders placed after 12PM ET on Friday will begin processing the following Monday (excluding holidays).

Barneys Warehouse will contact you with a follow-up email if the merchandise you have selected is not available at the time of order processing.

You will not be charged for any item until it has shipped from our distribution center.

You will be contacted by e-mail with a tracking number when your order leaves our distribution center.

Please note: a customer signature is required for Same Day, Next Business Day and Two Business Day deliveries, gift card orders and all shipments over $500.

Please note that items are not guaranteed in stock due to orders being filled from multiple locations. If we are unable to complete your order, you will be notified via email within 5 business days. For Same Day Delivery, you will be notified shortly after your order is placed. Free Same Day Delivery for Barneys New York Cardmembers is offered for a limited time and subject to end without notice.

The merchandise in our warehouse sale is first quality however; the merchandise and packaging may not be in its original condition.

International Shipping

Receive free standard shipping on all international orders. To track your international order, click here.


International Shipping Offers:

Australia: Free duties and complimentary expedited shipping over $300 USD merchandise spend.

Canada: Free duties and complimentary expedited shipping over $400 USD merchandise spend.

China: Free duties and complimentary expedited shipping over $350 USD merchandise spend.

France: Free duties and complimentary expedited shipping over $250 USD merchandise spend.

Germany: Free duties and complimentary expedited shipping over $350 USD merchandise spend.

Hong Kong: Free duties and complimentary expedited shipping over $450 USD merchandise spend.

Italy: Free duties and complimentary expedited shipping over $350 USD merchandise spend.

Japan: Free duties and complimentary expedited shipping over $450 USD merchandise spend.

Kuwait: Free duties and complimentary expedited shipping over $450 USD merchandise spend.

Macao: Free duties and complimentary expedited shipping over $650 USD merchandise spend.

Mexico: Free duties and complimentary expedited shipping over $250 USD merchandise spend.

Qatar: Free duties and complimentary expedited shipping over $500 USD merchandise spend.

Russia: Free duties and complimentary expedited shipping over $300 USD merchandise spend.

Saudi Arabia: Free duties and complimentary expedited shipping over $450 USD merchandise spend.

Singapore: Free duties and complimentary expedited shipping over $450 USD merchandise spend.

South Korea: Free duties and complimentary expedited shipping over $200 USD merchandise spend.

Switzerland: Free duties and complimentary expedited shipping over $300 USD merchandise spend.

Taiwan: Free duties and complimentary expedited shipping over $400 USD merchandise spend.

United Arab Emirates: Free duties and complimentary expedited shipping over $400 USD merchandise spend.

United Kingdom: Free duties and complimentary expedited shipping over $400 USD merchandise spend.

Shipping Addresses

We cannot ship to Post Office Boxes. We cannot ship to US territories including American Samoa, Baker Island, Federated States of Micronesia, Guam, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Commonwealth of the Northern Mariana Islands, Midway Islands, Navassa Island, Palmyra Atoll, Puerto Rico, U.S. Virgin Islands, and Wake Island.

Returns

Return Policy:

Returns are currently accepted for Barneys New York gift card credit within 30 days of the original date delivered to the shipping address.

Merchandise must be unaltered, unworn, in fully saleable condition and with all tickets, including the Barneys New York ticket, designer ticket, and any other labels, tickets or tags affixed to the original merchandise.

Items that are not eligible for return include; items marked as final sale and/or clearance on the online product page at the time of purchase, food or drink or any other perishables, lingerie bottoms and swimwear that are without the original adhesive strips, antique jewelry and vintage clothing, pierced earrings, fragrances, nail polish, and aerosol products any item that is monogrammed or personalized in any way.

Eligible items purchased on BarneysWarehouse.com can be returned to a Barneys Warehouse store location for a Barneys New York gift-card credit only. Click here for store locations. Items purchased on BarneysWarehouse.com cannot be returned to Barneys New York store locations.

You may return eligible item(s) for a fee of $9.95 per return transaction which will be deducted from your Barneys New York gift card credit once the returned products have been received and processed.

 

Return Instructions:

BarneysWarehouse.com returns are only accepted on orders placed in the United States.

BY MAIL:

To request a return, please email the Barneys Warehouse returns team at warehousereturns@barneys.com with your order number, a description of the item(s) you are returning (merchandise, brand, color and size), the 9-digit style number(s) of each of the item(s) you are returning and the reason for the return (changed mind, fit (too small, too big, poor fit), color, quality, damaged, gift return, wrong item received, item did not arrive on time, ordered multiple sizes.

You will be emailed a pre-paid shipping label from FedEx.

Complete the return form on the back of your pack slip and include it with your merchandise. Affix the pre-paid return label to the outside of the package. Please retain a record of the return tracking number for future reference.

You may use the original outside packaging to ship the return back to us. However, be sure to black out or cover any additional ship labels that may be on your return package.

Your return package can be dropped off at any United States Post Office (USPS) or FedEx location, dropped in any USPS collection box, or given to your USPS carrier. However, for faster processing and to ensure you have return tracking, the package must be dropped off at any United States Post Office or FedEx location.

An email notification will be sent once your return has been processed. Credit processing typically takes up to 7 to10 business days upon receipt of package.

IN STORE:

To return your eligible item(s), bring your pack slip with the return form on the back filled out with your merchandise to any Barneys Warehouse store location. The store will need to reference the order number and style number(s) to process your Barneys New York gift card credit.

Barneys Warehouse store locations can be found here.

Items cannot be returned to Barneys New York store locations.

Repeat Returns:

Please note that frequency of returns is monitored. Excessive returns and high return rates may, at Barneys New York’s sole discretion, result in the refusal or denial of returns, or temporary cessation and/or permanent closure of your account.

 

Exchanges

Barneyswarehouse.com does not accept exchanges at this time.

For all other inquiries, please e-mail warehouseservices@barneys.com.

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